Running Head: OVERCOMING TECHNOLOGICAL BARRIERS IN HUMAN SERVICES

Overcoming Technological Barriers in Human Services
University of Phoenix

Overcoming Technological Barriers in Human Services “Only a life lived for others is a life worthwhile.” – Albert Einstein Human service workers act as a liaison between clients in need and the agencies clients seek to obtain help from, and while human service workers strive to provide services in an adequate and timely manner this is not always possible. Human service workers are human therefore there can be a large margin of error. All human service agencies are subject to barriers that prevent perfect service from being rendered. While certain barriers do exist in the human …show more content…

Intellectual property theft in the human service field can wreak havoc on clients. Personal information can fall into the wrong hands whether it in a domestic violence shelter or and employment shelter. While intellectual property theft is very serious solutions exist that can help combat Intellectual Property Theft. Aside from agencies limiting access to non business related websites to help prevent being hacked, a program called Symantec Data Loss Prevention which is used by leading technological companies can also be used as a safety measure. “Symantec Data Loss Prevention protects companies from malicious employee behavior, pirating, or accidental leaks that expose confidential information” (Symantec Security, 2008). Symantec Data Loss Prevention works by “1. Discovery; the software finds confidential data where ever it’s stored, creates an inventory of sensitive, and automatically manages data clean up. 2. Monitor; SDLP helps a company understand how confidential information is being used whether the user is on or off the cooperate network, and gain enterprise visibility. 3. Protect; SDLP helps companies gain visibility into policy violations to proactively secure data and preventing confidential data from leaving an organization. 4. Manage; SDLP helps companies define universal policies across an enterprise, remediate and report incidents, and detect content accurately within one unified platform” (Symantec Security, 2008). A program offered by