Case Study of the Big Dig in Boston
As a result, it has been difficult, if not impossible, to assess whether the hired project managers did a good job. After the new system had been opened, some serious flaws were revealed. The tunnel under the downtown area was riddled with leaks requiring extensive repairs which may need to continue indefinitely. In addition to the use of inferior concrete, for which one supplier was prosecuted, the interfaces between several subsystems, such as that between slurry wall panels and between the slurry walls and the ceiling, also proved vulnerable. Moreover, a drop-ceiling in the connector tunnel on the I-90 route between downtown and the harbor tunnel collapsed, crushing a car and killing one passenger. The design for these drop-ceilings had been changed during the construction work because they were found to be vulnerable to strong vibrations. The new ceilings were heavier, but the outer tunnel shell to which they had to be riveted did not include steel beams capable of bearing heavy loads. According to the specifications, the chosen bolt-and-epoxy fixture should have been capable of bearing the weight, but this fixture required a very careful installation process. The work process had become much more vulnerable to failure. Although the cause of the incident has not been established unequivocally, forensic research has led to the conclusion that unrecorded deviance during the