Devry HSM 541 Final Exam 2015
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Question
HSM 541 Final Exam
Health Service Systems
Week 8 – Final
1. (TCO A) You are the newly hired Chief Knowledge Officer (CKO) for a mid-size hospital in a semiurban area of the country. Your first task is to develop the organization’s strategic plan that will shape the development of a comprehensive network of services for their community.
The organization provides the usual array of inpatient services expected in a moderate-sized community hospital. A local nursing home …show more content…

Public outcry for changes in managed care practices is ongoing. Congress is calling for reform, and medical providers are extremely frustrated with how you restrict care and offer low reimbursements.
Congress has asked you to discuss how the managed care industry can be overhauled to provide a more customer-responsive product and to control national healthcare costs.
What are the high-priority issues that will need to be discussed to overhaul the managed care industry? What stakeholders must be considered in the planning process? (Points: 20)
5. (TCO E) You are the VP for human resources and have been given the assignment to come up with a new healthcare benefits plan that will improve healthcare services for your employees and control costs. The health plan currently covers services provided in healthcare services. You employ approximately 1,800 employees and already determined in this new plan, you want to provide traditional healthcare services and further develop a more preventative and wellness focus. Your goal is to improve the health of your employees, thereby saving monies in your illness coverage as well as nonproductive time in sick days.
You are meeting with the president of the health system this afternoon. What will you say to him or her? (Points: 25)
6. (TCO F) You are the newly hired hospital administrator for Healthcare-U.S. System, a national system of tertiary hospitals located throughout the U.S.