“Code Blue – Emergent Care”
HSA 515
Judy Finnie
Dr. Jason Roberts
December 2, 2012

Code Blue – Emergent Care In this paper I will be playing the part as a chief operating officer (COO) and I am responsible for a 15-bed Emergency Room (ER). In this scenario I am facing many complaints within the last year regarding inadequate care, poor Emergency Room management, long wait times, and patients being sent away because of lack of space, staff, or physicians to provide appropriate care. I am asked to (1) Thoroughly diagnose the root causes of the complaints about the clinic, (2) thoroughly devise a strategic plan for overcoming the problems associated with the current Emergency Room, (3) thoroughly justify how the “Good …show more content…

You can also utilize case managers who will serve as knowledgeable personnel who will help ensure that patients receive the necessary level of care at the particular time in their treatment. The case managers can also determine and identify alternative delivery methods other than inpatient hospitalization, when appropriate. The case managers can also identify and determine if the patients can be transferred to less acute units within the hospital to remove them from the Emergency Room to make room for other critical patients who need the bed. Also the personnel can coach the patients who did not have an emergency need to utilize their primary care physicians and if they do not have one they can help them find one nearest to them and set up an appointment to get them established with a primary care physician. These can help alleviate the patient from repeating the incident. Emergency Rooms are for life/health threatening issues that cannot wait till the next day. These different personnel can help the doctors that are scheduled to work at the Emergency Room can concentrate on the best care of the patient. The Emergency Room would flow more efficiently when each personnel has their specific task to accomplish and to the best of their ability. (Nooner, 2004) (Birriterri, 2002) (3) Justify how the “Good Samaritan Law” affects the appropriate