ILM LEVEL 3 Award in first line management

M3.12

Motivating to Perform in the Workplace

by
Alison Smith Hull Training

2012

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Table of Contents

Introduction ……………………………………………………….. 1

1. The value of formal and informal performance assessment…………………..1

2. Ways that could ensure that fair and objective formal assessment…………..2

2.1 Factors that influence how people behave at work……………………………..3

2.2 Application of one basic recognised theory of motivation……………………… 4

3.1 Importance of feedback to improve communication………………………. 5

3.2 Effectiveness of different types of feedback is compared……………………… 6

References……………………………………………………………………………… 6 …show more content…

Motivating the team to improve performance in the workplace

2.1 Factors that influence how people behave at work are outlined

Motivation is: the art of helping people to focus their minds and energies on doing their work as effectively as possible. Veniard (2004)

Within my workplace with have a very varied mix of staff members. It is important to understand that not everyone is motivated by the same things when looking at your team. There are a number of factors that influence how people behave at work, one of these being culture. An adaptive culture in a workplace will be more accepting of change and diversity and be more open to suggestions for improvement. In my workplace we are changing to a shift rota system and many of the staff who have been in post for some time are very uncooperative towards the changes and are not supportive, making an unworkable atmosphere within the office. This has led to poor motivation, high staff turnover and lack of support for management and vice versa.

The environment and atmosphere that the employee works in will have an effect on how people behave at work. If they are in an office that is overcrowded, they don’t have their own desk space, having to desk hop, and have poor ventilation they will feel less motivated to perform effectively. The attitude of the staff can also have an effect on motivation within