American University of Culture and Education
Badaro Campus
Management Information System

The Role of MIS in the Decision-Making Process

Problem solving and decision-making are two important skills for any business process. Problem solving often involves decision-making, which is mainly important for management and leadership. According to BusinessDictionary.com, decision-making is “The thought process of selecting a logical choice from the available options.” Thus, logical decision-making is an important part of all science-based professions, where specialists apply their knowledge in a given area to make suitable decisions. For example, medical decision-making often involves making a diagnosis and selecting an …show more content…

Management Information System (MIS) is mainly concerned with the process of collecting, treating, storing and transmitting related information to support the management tasks in any company. Hence, the success of decision-making, which is the heart of administrative process, is dependent firstly on available information, and secondly on the functions that are the components of the process. In the design phase of the model, the designer has to ensure that the system provides models for decision-making. These models should provide many alternatives so the users can test them and has choices for the selection of one of them. According to a study called “Project Management Handbook” by Kohli, there are three concepts that every designer in MIS should consider: The concept of programmed decision making, the concept of decision making systems and the concept of the organizational and behavioral aspects of decision making.
-“The concept of programmed decision making is the finest tool available to the MIS designers, whereby he/she can transfer decision making from a decision maker to the MIS and still retain the responsibility and accountability with the decision maker or the manager.” (Kohli, 2007). In case of non-programmed decisions, the MIS should provide the decision support