PLEASE NOTE: WE DO NOT ENDORSE CHEATING AND ENCOURAGE YOU DO GAIN KNOWLEDGE BY OWN
WORK. YOU CAN USE THIS ESSAY AS A SAMPLE OR AT LEAST MAKE IT SOUND LIKE YOU. WE
RECOMMEND YOU READ IT.

05002200 Organizing, Researching and Illustrating your Material

“Step 1”
Methods:
Conduct investigation in the branch through:
● Request initial explanation from the branch manager regarding the issues that the branch is encountering, on the first day of branch visit.
Requesting an explanation from the branch head is imperative before communication with anyone else in the company. The branch head is responsible for the overall performance of his branch and as a branch head, he should be held accountable for whatever issues his branch is …show more content…

4. In reference to number 3 questions, were these improvements started? If not, what do you think are the reasons for its delay?
▪ In this question, I will learn if the employees think that the branch management is aware of the problems that they see and if not, what they feel about not being heard and what they think could be the problem.
5. What do you propose as the best solutions to your listed issues in question number 3?
▪ The question will gather possible solutions to the problems as employees see them.
1.
▪
2.
▪

“Clients”
In a scale of 1­5 (1 I the highest and 5 is the lowest) please answer the following questions.
1. How do you rate the branch’s overall performance?
▪ This question will determine how the clients assess the overall performance of the branch.

In getting this, I will have the confirmation of whether the clients are satisfied or not with the service.
2. How do you rate the branch’s procedure for accepting new client account and in closing completed accounts? ▪ This will help me in knowing how well the clients accept the branch’s procedure on new client acceptance and if not what could be the possible solutions.
3. In what way/s do you think can the branch meet your service expectations/

PLEASE NOTE: WE DO NOT ENDORSE CHEATING AND ENCOURAGE YOU DO GAIN KNOWLEDGE BY OWN
WORK. YOU CAN USE THIS ESSAY AS A SAMPLE OR AT LEAST MAKE IT SOUND LIKE YOU. WE
RECOMMEND YOU READ IT.