Internal Quality Assurance Evaluation

2.1 Evaluate the importance of planning and preparing internal quality assurance activities.
It is extremely important to plan and prepare for IQA activities to ensure that all requirements are met. A quality calendar and regular team meetings with a clear and concise agenda would ensure that any necessary points are addressed in manageable amounts. We are a small team and work closely together but unless we adhere to the above, things can get overlooked or forgotten. As the courses we deliver are ITQ, we have to continuously monitor the learning and the assessments to ensure we are up to date with most recent software packages that our learners may be using; this is something that has been …show more content…

The IQA process should ensure that organisational and regulatory requirements are always followed, such as the regulatory arrangements for the Qualifications and Credit Framework (2008) for England, Wales and Northern Ireland, which are designed to reflect the qualifications regulators’ policy commitment to a strategic, risk-based approach to safeguarding the interests of learners. Our centre adheres to these requirements along with the requirements of the Awarding body, by maintaining regular contact and having regular visits from an external verifier, to monitor our practice and ensure that any areas for improvement are implemented. Communications from the Awarding Body, such as updates, courses and reports are occasionally missed by some team members, as only certain members of staff have been privy to this information. This can be addressed, by requesting to be included to the mailing list and creating a folder within our shared V drive, to store all the necessary updates, and will be an item on the agenda, at our next team meeting.
All staff within our centre are DBS checked due to the nature of our work.
A Health and Safety activity is built into our course to ensure learners are aware of the issues and hazards whilst using a computer to complete their