Simulation of Starbucks

3767 words 16 pages
Show More
Table of Contents

Project Statement 1

Simple Layout of the Starbucks 1

Data Collection and Analysis 1

Inter Arrival Time 3

Service at the Counter 4

Service Time for Barista 1 5

Service Time for Barista 2 6

Observation Table …………………………………………………………………………………………………………………………………….7

Project Statement

Starbucks is the largest coffee house company in the world. They have over 16,000 stores in over 50 countries. We have one of their outlets in our university. We chose to carry out our simulation project on this particular store because it would be ideal to study a system which has a queue at any time during its working hours. It would also help the company in serving their customers more efficiently and …show more content…

he input analyzer was then opened. The data was opened using the input analyzer. After this the curve was fit for the inter-arrival time. The histogram was created with 11 intervals. The best fit was a Beta distribution with a p-value of 0.515. The next best values were also checked and it was noticed that Exponential and Gamma distribution with a p-value of 0.184 were the next best. The Weibull with a p-value of 0.139 was next. For analysis purpose, the number of intervals of the histogram was reduced to ten. It was realized that the best fit was an exponential distribution with a p-value of 0.708. This was taken as the inter-arrival time as the other distributions had a lower p-value. The mean was found to be 56.4 seconds. The next best were Gamma with p-value 0.515, Erlang and Weibull with a p-value of 0.496 and Beta with a p-value of 0.171. The result of the input analyzer for the inter-arrival time was then saved.

Next, the data of the service time at the bill counter was filled and saved in the notepad and was opened using the input analyzer. The best fit option was used. It was noted that the best fit was the Erlang distribution with a p-value of 0.0445 and the mean was found to be 31.1 seconds. The number of intervals was 11. On changing the number of intervals to ten changed the same Erlang distribution to a p-value of 0.00982. Therefore, it

Related

  • Strategic Management Task 1
    2411 words | 10 pages

    Strategy Simulation Results For the simulation my company name was H Company. Below you will find the results to the 8-year simulation. H Company has been highlighted in the majority of screen-shots. Competitive Strategy Thompson, Peteraf, Gamble, and Strickland (2012) found that competitive strategy depend on whether a company’s target market is narrow or broad, and whether a company is seeking competitive advantage through low-cost or product differentiation. These two factors….

    Show More
  • Starbucks Case Study
    1847 words | 8 pages

    Starbucks case study 1- I think the most important management skills for Schultz to have are the conceptual skills. Since Schultz is the chairman of Starbucks, which means he is the top manager of the company, the conceptual skills are the most important for him to have. Mostly because conceptual skills help him see the organization as a whole. It helps the manager understand the relationship among the various subunits, and visualize how the organization fits into its broader environment. In fact….

    Show More
  • Cafè Xaragua
    1566 words | 7 pages

    regular, 50% specialty, 125 baked goods, 25 coffee bags) the cafè will keep losing money. However they could be probably able to increase their drinks prices by 1 $ (both regular and specialty), being still below the average 5.25$ of the competition (Starbucks). The projected operating income would be 46127.50 $ the first year, 64127.50$ the second year. They could also reduce the staff wages, which are extremely higher than the average and represent 36% of revenues). Reducing wages from 16$/h to 13$/h….

    Show More
  • How the Stock Market Works
    1924 words | 8 pages

    price. There are many stock markets around the world that operate in different countries, and the biggest two are in New York City, U.S.A, which are the NYSE Euronext and NASDAQ. So in this course we were requested to participate in a stock exchange simulation, in which we are to exchange stocks virtually based on real statistics. In this game we were to experiment with buying and selling stocks and try out different strategies, and determine which strategy generated the most profits. The main goal was….

    Show More
  • MIS Homework 1r
    2970 words | 12 pages

    Sara Al-Essa ID: 201002374 QSet1.1- Week 1&2 1. What are data, information and knowledge? Provide an example of transformation of data to knowledge using as an example the Accounts Receivable (AC) in the accounting department or personnel data in the HR department. Data: Consist of raw facts, such as an employee number, total hours worked in a week, inventory part numbers, or sales order. Example: Calculations, For example: a compilation….

    Show More
  • Case 2
    8327 words | 34 pages

    For the exclusive use of M. Al Ayfan 9-407-037 REV: APRIL 23, 2007 BORIS GROYSBERG CHRIS MARQUIS AYESHA KANJI Tim Keller at Katzenbach Partners LLC (A) As Tim Keller was printing his boarding pass for his first weekend off since starting his new job, he reflected on his first few months at the Houston office of consulting firm Katzenbach Partners (KPL). Not everything had gone well since he joined the firm, but he had started to establish relationships at the firm and was developing as a consultant….

    Show More
  • Role of Managerial Accounting
    10336 words | 42 pages

    Chapter 01 The Changing Role of Managerial Accounting in a Dynamic Business Environment True / False Questions 1. Controlling involves the coordination of daily business functions within an organization. True False 2. Measuring the performance of managers and subunits is not an objective of managerial accounting. True False 3. Middle-level managers would likely be considered internal users of accounting information rather than external users. True False….

    Show More
  • Marketing Management 14th Edition Test Bank Kotler Test Bank
    173938 words | 696 pages

    Marketing Management, 14e (Kotler/Keller) Chapter 1 Defining Marketing for the 21st Century 1) Which of the following statements about marketing is true? A) It is of little importance when products are standardized. B) It can help create jobs in the economy by increasing demand for goods and services. C) It helps to build a loyal customer base but has no impact on a firm's intangible assets. D) It is more important for bigger organizations than smaller ones. E) It is seldom used by nonprofit….

    Show More

Popular Essays